Whether it is too little time— or too few capable resources to do the work that needs to be done, applying proven techniques to assign work successfully will address resource and performance issues and remove roadblocks to success.

This course provides a powerful behavioral model to improve the quality, efficiency and effectiveness of coaching and mentoring with lasting results. Through practical exercises, group discussion and case studies, delegates will acquire the skills and tools to determine what work can be allocated and to whom, based on current performance levels. They will also learn how to assign the work with improved clarity and efficiency, establishing a strong foundation for success.

Participants will gain techniques for assigning work with the appropriate level of detail and guiding others’ progress on the work assigned with suitable style and frequency, as well as how to evaluate results of the finished work and to provide focused feedback that helps improve or sustain performance in the future.

During class delegates will assess their own coaching style and learn how to leverage that style in order to deal more effectively deal with the challenging realities faced by coaches and managers in all types of organisations. There are also opportunities to assess and discuss real-life coaching issues in a practical, highly engaging and thought-provoking environment. Delegates will leave this course with a structured approach for improving the performance of others— and a cache of techniques to be a more effective coach and mentor.