business analysis courses

Facilitation techniques for business analysis

Facilitation Techniques for Business Analysis focuses on teaching the facilitation skills necessary to elicit and analyse requirements on a project.
COURSE ACCREDITATIONS

CERTIFICATIONS

Credits available

CDU's

15

credits

CEU's

1.5

credits

CPE's

18

credits

course delivery methods

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Public Classroom

Courses presented for individuals at a public location - Facilitator presents the course.
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On site Training

Courses presented for teams at your organisation – Facilitator presents the course.

Course synopsis


Those practicing business analysis spend a significant amount of time facilitating sessions to gather requirements and other information, yet many facilitators lack formal training on how to effectively do so.  A successful facilitation session results in requirements and information that can be analysed and worked with once the session is complete. Facilitation Techniques for Business Analysis focuses on teaching the facilitation skills necessary to elicit and analyse requirements on a project.

In this highly interactive course, delegates will learn how to effectively help stakeholders define their needs and form these into quantifiable requirements through facilitation. As a facilitator, this involves learning how to prepare for and conduct both face-to-face and remote group sessions, being exposed not only to several facilitation techniques, but also effective facilitation practices and how to manage conflict in a session. Most importantly, it provides the opportunity to practice these skills in a safe environment with a trained facilitator who will guide participants through various activities.

Attendees will leave the class with the confidence to prepare for a session, including creating a facilitation plan, motivating a group’s participation, building consensus, managing conflict, maintaining session focus and evaluating results for lessons learned.  This course can help individuals at all levels who need to better facilitate meetings and workshops around requirements or other specific outcomes. While the course focuses in the business analysis space, this is applicable to all disciplines (agile PM, traditional PM, contracting, etc.)

you will learn


  • Define facilitation in the context of business analysis
  • Identify opportunities for facilitation in business analysis
  • Explain the role and responsibilities of a facilitator
  • Plan a facilitation session
  • Choose appropriate facilitation techniques for a given session
  • Conduct a facilitation session using best practices
  • Manage conflict during a session

      topics covered


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