Today’s IT projects present unique challenges to the project manager, requiring coordination with many stakeholders and integration of various technological capabilities. In this comprehensive introductory course, delegates discover critical success factors and hidden risks inherent in IT projects and leave with an understanding of strategies and techniques developed in the field by experienced IT project managers for successfully managing IT projects.

This course addresses all areas of IT project management: hardware, software, systems integration, communications and human resources. It addresses the role of the project manager and the project team at each phase of the project lifecycle, helping participants gain the foundation, basic experience, techniques and tools to manage each stage of their project. They learn techniques to determine customer requirements, set goals tied directly to stakeholder needs, get the most from their project management team, and utilise project management tools to get work done on time and within budget.

By extending traditional project management concepts into the IT arena, this course provides an understanding of the strategies and skills necessary to manage IT projects of any size by using powerful tools that will enhance IT project management capabilities, as well as written text which explain the concepts in each unit for reference. In addition, delegates will receive the Dictionary of Project Management Terms, Third Edition, by J. LeRoy Ward, PMP, PgMP.

Participants will learn IT project management skills through hands-on exercises, interactive case studies and relevant discussions with their peers and the experienced IT project management instructor, an approach which allows them to practice new skills and ask questions in order to assimilate a broad array of practical experiences that can immediately be applied on return to the workplace.

Reminder: Participants taking this course should not take Managing Projects.